As the headline of this entry suggests, someone found my $4,300 student loan check, but I still haven’t heard anything from the New Jersey Higher Education Student Assistance Authority (NJHESAA). As you might have read in my very early morning update today, I was so frustrated at the horrible customer service that I received from NJHESAA over the last two weeks that I wrote a message to their Director of Communications. And while I haven’t heard anything from that organization in response to my voicemail or my e-mails, I’m glad that when I checked my account online this morning that the $4,300 payment had been applied.
And it was applied as of October 25, 2010, too. Since my bank account showed that the check was cashed yesterday, I have to reason that someone did hear my complaints over at NJHESAA and took some action. Assuming that my reasoning is correct, this would be a good action on behalf of NJHESAA – quite possibly the first good interaction that I’ve had with the company since I started repaying my NJCLASS loan during the summer of 2006.
In any event, tomorrow I’ll bring you another student loan repayment update and I apologize in advance for all of the student loan-themed entries this week. However, as you can tell from the tone of these entries I was getting more and more furious with NJHESAA for their lack of convenience and acceptable customer service. At the end of the day, the good news is that I’m down to about $14 thousand that I owe to NJHESAA and I’m going to pay that off sooner rather than later. 🙂